Yesterday, Affinity Federal Credit Union’s Jim Wilcox, AVP-Risk Administration, reported probable scam attempts that occurred on June 4 and June 5, 2012. Affinity’s Member Service Center received one call each date in which the caller was attempting to impersonate an Affinity member. The caller had a great deal of legitimate information about the Affinity member. The primary purpose for the call appears to be to have the credit union change the telephone number on the member’s account, so contact would go to this “new” number. In both cases, the caller requested the telephone number be changed to (206) 420-5997. This number originates to the state of Washington. In one call the caller also inquired how to initiate an international wire transfer.
Affinity tracked the origin of each call from the following telephone numbers: (209) 733-4534 and (209) 782-4549, respectively. In one case, the caller requested information to be faxed to them at the following number: (877) 533-5160. Affinity’s “legitimate” member was contacted and verified they did not make either call.
Affinity has alerted CUNA Mutual’s Risk Center as well as the Federal Bureau of Investigations and Washington law enforcement.
Credit unions should be aware that a scam attempt like this one may be in preparation for fraudulent money transfers from accounts or lines of credit such as overdrafts or home equity lines, possibly followed by an international wire transfer.
If credit unions encounter similar fraud attempts, if a member of CUNA Mutual, contact Carlos Molina, Risk Manager, at (800) 937-2644 or by email at firstname.lastname@example.org or feel free to contact Jim Wilcox, AVP-Risk Administration, Affinity FCU, at 908-860-3949 or email at email@example.com.