> Webinar: Managing E-SIGN, E-Statements & E-Disclosures

Wednesday, January 08, 2014
3:00 PM Eastern Daylight Time
4:30 PM


Credit Union Web Training Webinar:
Managing E-SIGN, E-Statements & E-Disclosures

Are you confident that your e-statement program is compliant with legal and regulatory guidelines? Many financial institutions have unwittingly established unlawful online banking programs that are in violation of the federal Electronic Signatures in Global and National Commerce (E-SIGN) Act. If you are caught operating a noncompliant program, every e-statement you’ve ever sent could be deemed legally invalid. Regulatory fines, defense costs, and legal settlements could far exceed the potential savings e-statements provide.

Financial institutions engaged in electronic banking are legally obligated to adhere to the E-SIGN Act. E-SIGN disclosure rules prohibit financial institutions from implementing wholesale switchovers, in which all members are automatically converted to e-statements. Instead, E-SIGN requires members to “opt-in” before receiving e-statements, so paper statements must be available for those who lack the technology (or desire) to view statements electronically. Are you managing e-statements, e-disclosures, and other e-records effectively and compliantly? Join us for a review of the related compliance risks, rules, policies, and best practices.

Continuing Education: Attendance verification for CE credits upon request


  • What is E-SIGN and what does it require?
  • Why and how financial institutions typically mismanage E-SIGN compliance
  • E-SIGN e-disclosure requirements
  • What are you required to tell members?
  • What constitutes a lawful, well-written e-disclosures?
  • Understanding and complying with E-SIGN consumer consent provisions and processes
  • Why and how members must prove technological competence to receive e-statements
  • Potentially costly consequences of noncompliance
  • What to do if your financial institution is violating E-SIGN
  • Growing your e-statement program – compliantly and successfully
  • Timely information, expert advice, best practices, and compliance tips to implement immediately


  • Whitepaper on tips for writing effective e-disclosure statements.  This paper details how to write legally compliant e-disclosures that communicate clearly and convincingly with consumers
  • Sample e-disclosure statement
  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key

This informative session is a must to ensure legally compliant e-banking. Compliance officers, risk managers, operations managers, business development managers, and others charged with managing online banking, E-SIGN, e-statements, and e-disclosures will benefit from this program.

Webinar content is subject to copyright and intended for your individual credit union’s use only.

Nancy FlynnThe ePolicy Institute

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