Tuesday, November 05, 2013
Eastern Daylight Time
This session will focus on coaching a winning team in the workplace. You will learn the 5 essential “ skills” of effective employee coaching and then the 6 “steps” to deliver effective coaching.
Speaker: Diane Reed is a nationally recognized speaker, writer and communications professional. Diane currently serves as President of CUDoctor, a full-service credit union consultancy, assisting credit unions nationwide with human resource, marketing, community relations, compliance, sales, training and executive support. Prior to joining CUDoctor, Diane served for more than a decade as Vice President of Administration for a mid-sized credit union where she oversaw the credit union’s Human Resources, Marketing, Business Development, Community Relations, Training, Compliance and Sales function. Diane’s expertise in “Service-Oriented Culture Change” has been cited in such publications a “Credit Union Times”, “Credit Union Management” and a host of other industry magazines. In addition, Diane was a nationally ranked Public Speaking Coach at George Mason University for nearly a decade specializing in speech and the oral interpretation of literature.
Location: Via Telephone
Time: 11:00 am - 12:00 pm EST
Educational Investment: $109.00 per telephone connection. Unlimited Listeners and Free Audio Archive
****You must be registered for this session to hear the audio-recorded version and receive handouts.****
AUDIO ARCHIVE! Can't tune in today? This session will be available on-line for 30 days after activation.
To register and pay by check, email firstname.lastname@example.org and your credit union will be invoiced. To register and pay online, click here.