It’s All Semantics

Posted by Greg Michlig Friday, August 23, 2013 10:52:00 AM

I couldn’t tell you how many times I’ve been asked about the adjustment from living in the Midwest to living in New Jersey. And as many of you have heard me respond, it hasn’t been that different. Of course there are words my family and I say that are different here than in Wisconsin, but that has not caused us any significant trouble. (Apparently lollypop is the appropriate word in Jersey, not sucker).

In working through a transition in a business, as we are doing here at the New Jersey Credit Union League, it is important to be sure that the semantics of the discussions don’t impede the task at hand…whatever that may be at the time. Of course, being that I am the key element in the transition here, I have been spending a good deal of time with the staff to be sure we are on the same page.

Why am I sharing this? Because it is a universal issue, whether in one-on-one relationships, in the office, with business partners, or any other communication you may have. And, because I received an email today from a long-time associate who sent me this video on YouTube: This is important, because it is the exact same video I shared with the League staff during one of our recent strategic dialogue sessions. As I said at the time, I may think that what I am saying is clear, but I also understand that even the simplest of messages can be misconstrued.

You can rest assured I am confident that all of us here at NJCUL are very much on the same page. I believe our dialogue sessions have been very valuable and staff has indicated they feel same.

As I continue with these posts and other communications, I encourage you to reach out to me if my message is not clear. Going forward, these posts will become much less about me and more about the new initiatives we are working on. I anticipate this will generate more questions and I hope you will feel comfortable sending me a message or giving me a call to discuss.

Speaking of those new initiatives, we have spent a good amount of time working on one that we plan to introduce very soon and launch at the NJCUL Annual Meeting and Convention. We’re working collaboratively to complete the initial program design, which will be centered on innovation. Along with this program we have been putting a great deal of time into several other initiatives addressing such issues as green energy loans, member business lending, and healthcare reform.

Finally, as this is posted, I am in Washington, DC attending the Swearing-In Ceremony for new NCUA Director Richard Metsger. I look forward to meeting him and broadening the lines of communication with NCUA, a good continuation of our efforts to identify and avoid any potential semantic barriers between the agency and our credit unions.


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