League News

Collections Workshop Engages and Informs

The New Jersey Credit Union League (NJCUL) held a Collections Workshop live at the League Office and via Zoom on June 12, 2018.

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NJCUL CEO David Frankil Makes the Case for CU Reg Relief in Recent ROI-NJ Article

HIGHTSTOWN, N.J. – The changes to the Dodd-Frank Act included in S.2155 were “the best thing to happen to community banks and credit unions in some time,” a recent article in ROI-NJ points out. In the article, New Jersey Credit Union League President/CEO David Frankil explains that credit unions were greatly burdened by certain aspects of Dodd-Frank. “One of the challenges we’ve always had, which was amplified by Dodd-Frank, is that credit unions get lumped into the same category as Wells Fargo or Bank of America when it comes to regulations,” Frankil said. “We didn’t cause the crisis; we’re the good guys. It was kind of like adding insult to injury to be treated as though we were the problem.”

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Golfers Enjoy a Day on the Greens at NJCUL’s 30th Annual Golf Tournament

MONROE TOWNSHIP, N.J. – Golfers from across the state came together at Forsgate Country Club Tuesday for a day on the greens at NJCUL’s 30th Annual Golf Tournament. Despite the clouds and rain showers, golfers enjoyed a great day on the greens on the beautiful Banks Course.

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NJCUL Hit a Home Run with the 2018 Director Conference

Having not held a director conference in New Jersey for over a decade, it was time for a change! Working with a subset of the NJ DNA Group (NJ Director and Volunteer Alliance Group) as a steering committee made all the difference. A team of directors worked closely and collaboratively with the League to be sure that the content of this past weekend’s Director Conference was developed by New Jersey credit union directors for New Jersey credit union directors. The meeting flow exceeded expectations and had a nice mix of left and right brain topics.

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Your Marketing Company and Uncommn Present 'the Birds and the Bees of Great Marketing', More Highlights from NJCUL's 2018 Marketing Conference

NJCUL, YMC & Uncommn's Marketing Conference Gives CUs Hands-On Tools to Reach Members and Potential Members with Strategic Marketing Plans and Member Experience

HIGHTSTOWN, N.J. – The New Jersey Credit Union League partnered with Your Marketing Company (YMC), an NJCUL Business Partner, and Uncommn for an insightful and interactive marketing conference Tuesday that navigated credit union marketing professionals and leaders through the process of crafting of a strategic marketing plan that accomplishes the goals of the credit union, making member experiences better on digital channels, marketing compliance, and how the winner of the 2017 NJCUL Alexander Kosobucki Marketing Award created their winning campaign.

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Core Processing Solutions Forum a Major Success

What do you get when you bring together five core processing competitors to a one-day event? A pretty cool—and informative—session.

On April 5, 2018, the New Jersey Credit Union League hosted a forum centered around structured demonstrations with the following core processing companies: AMI Information Systems, CU Interface, CU*South, Flex, and Sharetec.

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23 CU Professionals Receive Free HR Management Training at NJCUL and Jersey Shore FCU Through Second Round of League’s Rutgers Training Grant

HIGHTSTOWN, N.J. – Credit union professionals gathered at the League office and virtually over the internet at Jersey Shore FCU last week for free HR management development training. This two-day “Supervisory Symposium” training is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year.

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New Jersey Credit Union League Room Block Open for 2018 CUNA GAC

The Credit Union National Association's 2018 Governmental Affairs Conference is set for Feb. 25 – March 1, in Washington, D.C. The New Jersey Credit Union League is excited for another year of advocacy on the Hill and encourage all credit unions from our state to attend this event. Once again the League has secured a hotel block for League-affiliated credit unions at the Renaissance Hotel located at 999 9th St NW, which is directly across from the Washington Convention Center. Our rate is $324 plus tax per night.

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NJ DNA Group Discusses Diversity in the Board Room

HIGHTSTOWN, N.J. – The last NJ DNA directors meeting of the year was held at the League Office on Wednesday. The meeting facilitator was credit union veteran Scott Butterfield who shared his passion for credit unions, especially smaller ones, and presented tactics for growth within the industry by having a diverse board.

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Cybersecurity Workshop Exceeds Expectations

HIGHTSTOWN, N.J. – Last Thursday’s Cybersecurity Workshop sponsored by Vizo Financial featured speakers from one of their CUSOs – The Sollievo Group – and delivered relevant content that resonated with the group.

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CU Professionals Receive Free HR Management Training at Credit Union of New Jersey Through Second Round Of League’s Rutgers Training Grant

EWING, N.J. – Credit union professionals gathered at Credit Union of New Jersey this week for free HR management development training. This two-day “Supervisory Symposium” training is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year.

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Duties of Directors and Indemnification of Directors and Employees with Drew Edwards

ATLANTIC CITY, N.J. – Drew Edwards spoke with attendees Tuesday morning at this year’s NJCUL Annual Meeting and Convention about NCUA’s Regulatory Standards, including Duty of Loyalty, Duty of Care, Business Judgement Rule, Indemnification, and more. Edwards provided directors with the knowledge of what they are liable for, what insurance is out there for their protection, and how to best serve their membership.

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Convention Coverage: Building a More Corporate Social Media Strategy in the Mortgage Industry with Ben Smidt

ATLANTIC CITY, N.J. – Digital Marketing Manager of MGIC, Ben Smidt, spoke to Convention-goers about the effectiveness of social media and the way to best use social media to address regulatory compliance and creating a road map for employees to maximize social media efforts on Tuesday morning. In this breakout session, Smidt provided insights for crafting an effective social media strategy, content that will further brand reach and engagement, the importance with reputation management, and how to mitigate risk and minimize the impact of negative feedback.

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Convention Coverage: Lending and Sales Expert Don Arkell Leads Two Breakout Sessions on How Credit Unions can use the Digital Revolution to Provide the Best Services in Lending, and How to Lower Expense Ratio While Increasing Loan Volume

ATLANTIC CITY, N.J. – Lending and sales expert Don Arkell led a session Monday afternoon and Tuesday morning on how credit unions can learn how they can maximize remote delivery to increase sales, and how CUs can organize their loan department to maximize success, the difference between direct and indirect lending, motivating employees to achieve better results, the loan delivery channel that is best suited for you, and how to maximize efficiency and consistency.

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Convention Coverage: Ancin Cooley Leads Two Breakout Sessions: What Your Audit Reports are Telling You and Setting Your Risk Appetite

ATLANTIC CITY, N.J. – Founder and Principal of Synergy Credit Union Consulting, Inc., Ancin Cooley, spoke with Convention attendees Monday afternoon and Tuesday morning in two breakout sessions about how to achieve the most desired risk management results by understanding the information provided by auditors and consultants, and about developing a risk management program around your credit union's own risk appetite.

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The Vitality of Growth and How to Achieve the Best Results with John Dearing

ATLANTIC CITY, N.J. – Capstone Strategic, Inc. partner and managing director John Dearing led a breakout session discussing the credit union market, the challenges credit unions face when it comes to internal and external growth, and what could be done to achieve the best results possible.

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NCUA & NJ DOBI Reps Discuss Regulatory Front in Annual Panel Discussion

ATLANTIC CITY, N.J. – Thomas Hunt and Christopher Lopes from the NJ Division of Banking and Insurance (NJ DOBI), along with Marcus Vander Wall and Terry Adam from NCUA led a roundtable discussion Monday afternoon to address what credit unions can expect on the regulatory front.

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Management Consulting Skills for Executives with Michael Taylor

ATLANTIC CITY, N.J. – Michael Taylor spoke to attendees Monday afternoon about Core Management Consulting skills. SchellingPoint has trained leaders in the same management consulting core skills as used by the competitive forces that are currently hiring. Credit unions are now able to bring more to their management role with analysis, diagnosis and strong solutions.

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CUCollaborate and EverSafe Lead Solutions Theater Sessions in Sold-Out Exhibit Hall

ATLANTIC CITY, N.J. – Two Solutions Theater sessions were held in the Convention Exhibit Hall Monday morning. Credit union leaders learned about a new field of membership expansion tool from CUCollaborate that is available to NJCUL member credit unions and technology available from EverSafe that allows CUs to protect their members’ personal and financial information in the age of cyber attacks.

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CUs and Exhibitors Mix and Mingle in Sold-Out Exhibit Hall During Wine & Cheese Welcome Reception Sponsored by Your Marketing Co.

ATLANTIC CITY, N.J. – Convention attendees gathered in the sold-out Exhibit Hall Sunday evening to mix and mingle and also network and discuss solutions with the 53 exhibitors on display during the Wine & Cheese Welcome Reception Sponsored by Your Marketing Co. They also had the chance to purchase tickets for the Foundation’s popular Wine, Lose or Draw fundraiser and learn about two new business partners in the League’s new Solutions Theater (see related story below).

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The Unbanking of America: CUNA Mutual Group-Sponsored Keynote Speaker Lisa Servon Provides a Look at her Undercover Research on Alternative Financial Services and the Consumers that Rely on Them

ATLANTIC CITY, N.J. – CUNA Mutual Group-sponsored Keynote Speaker Lisa Servon took the stage Monday morning, giving attendees an extensive look into alternative financial services and the continuous debate about financial inclusion that she researched first-hand by working behind the counter of a check casher.

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NJCUL President/CEO David Frankil and Lt. Governor Kim Guadagno Kick Off League’s 83rd Annual Meeting and Convention at the Golden Nugget in Atlantic City

ATLANTIC CITY, N.J. – New Jersey Credit Union League President/CEO David Frankil kicked off the NJCUL’s 83rd Annual Meeting & Convention at the Golden Nugget in Atlantic City Monday morning during the Opening Session, which also featured Lieutenant Governor Kim Guadagno and CUNA Mutual Group-sponsored Keynote Speaker Lisa Servon (see related story).

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New to the Exhibit Hall: Solutions Theater; Biz Lending and PW Campbell

ATLANTIC CITY, N.J. – New to the Exhibit Hall this year was four Solutions Theater sessions, which gave attendees the chance to hear directly from NJCUL Services Corporation Business Partners on various products and services they have to help business and membership grow. On Sunday evening two business partners, Biz Lending and Insurance Center, Inc., and PW Campbell, kicked off the solutions theaters.

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NJCUL’s Agin Facilitates Raritan Bay FCU Staff Training

While many were off on Monday, October 9th, for Columbus Day, Raritan Bay FCU used this as an opportunity to hold staff training. Barbara Agin, NJCUL vice president of member experience & education led an interactive workshop tackling communication and team building.

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Core Processing Workshop Helps CUs Navigate the Various Options and Make the Right Decision

The second in a series of League workshops tackling the elements of managing a core conversion was a huge success. “Core Processing: How to Make the Right Decision”, held this past Wednesday at the Ramada Plaza Conference Center in Monroe, was led by experts in the field who led breakout topics around common sense approaches for managing this huge undertaking.

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10 CU Professionals Receive Free Management Development Training at Greater Alliance FCU Through Second Round Of League’s Rutgers Training Grant

PARAMUS, N.J. – Credit union professionals gathered at Greater Alliance FCU this week for free management development training. This “Supervisory Symposium” training is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year.

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15 CU Professionals Receive Free Management Development Training at Greater Alliance FCU Through Second Round of League’s Rutgers Training Grant

PARAMUS, N.J. – Credit union professionals gathered at Greater Alliance FCU this week for free management development training. This “Supervisory Symposium” training is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year.

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21 CU Professionals Receive Free Management Development Training at Jersey Shore FCU Through Second Round of League’s Rutgers Training Grant

NORTHFIELD, N.J. – Credit union professionals gathered at Jersey Shore FCU this month for free management development training. This “Supervisory Symposium” training is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year.

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League Hosting Free Equifax Data Breach Webinar Tomorrow at 1:30 PM, Launches ‘Equifax Breach Resources’ Web Page

HIGHTSTOWN, N.J. – In the wake of the massive Equifax data breach impacting approximately 143 million U.S. consumers, the League is hosting a free "Equifax Data Breach – What Happened? What You Need to Know" Webinar tomorrow, Wednesday, September 20th at 1:30 p.m. for member credit unions to learn what happened and find out steps to take to help your members protect their information from being misused. Register here. The League has also launched an “Equifax Data Breach Resources” Web page that provides recommended steps for consumers to take to determine whether they may have been impacted and to protect their information going forward.

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11 CU Professionals Receive Free Management Development Training at CUNJ Through Second Round of League’s Rutgers Training Grant

EWING, N.J. – Credit union professionals gathered at Credit Union of New Jersey (CUNJ) on Tuesday and Wednesday for free management development training. This “Supervisory Symposium” training is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year.

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Yvette Segarra Celebrates 30 Years at the League!

HIGHTSTOWN, N.J. – Yvette Segarra, the League’s Manager of Member Experience, Conferences & Events, is celebrating her 30th anniversary at the New Jersey Credit Union League. A fixture in the New Jersey credit union system, Segarra started at the League in 1987 as a receptionist. In her current position, Segarra touches almost all areas of the League’s business and is the League’s longest tenured employee.

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New, Lower Cost Established for Financial Reality Fairs; Grants Available to Off-Set Cost

Hands-On Financial Literacy Program Now More Affordable for NJ CUs to Bring to Schools Free of Charge

HIGHTSTOWN, N.J. – The NJ CU Foundation Board gathered recently for a quarterly meeting and to discuss the Reality Fair program. With new materials available for students, the Board established a new, lower cost per student ($12, down from $18) that goes into effect as of August 2017.

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Research 1166 FCU CEO Annemarie Shinn Talks Millennials and Loans on NJ 101.5 FM

EWING, N.J. – Research 1166 FCU CEO and NJCUL board member Annemarie Shinn is the latest NJCUL-member credit union leader to interview with popular radio host—and proud member of multiple credit unions—Bill Spadea of NJ 101.5 FM as part of the League’s Leaders Series.

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CUNA News Daily Highlights NJCUL’s Lawmaker Visits

WASHINGTON – An article in today’s edition of CUNA News Daily highlights New Jersey credit unions’ meetings with Reps. Donald Norcross (D) and Frank LoBiondo (R) last week. Titled “N.J. CUs Stress Tax Status with Lawmakers” the article points out that NJCUL is “making the most of the long recess”, during which members of Congress will be at home in their districts meeting with constituents, to remind lawmakers of the value of the credit union tax status.

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9 CU Professionals Receive Free Management Development Training at Garden Savings FCU Through League’s Rutgers Training Grant

PARSIPANNY, N.J. – Credit union professionals gathered at Garden Savings FCU in Parsipanny on Tuesday and Wednesday for free management development training. This “Becoming a Better Manager” training is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year.

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NJCUL’s ELT Op-Ed Sent to NJ Papers, Picked Up by Cape May County Herald

HIGHTSTOWN, N.J. – NJCUL President/CEO David Frankil recently penned an op-ed on New Jersey’s need for electronic lien and titling (ELT) legislation, especially in the wake of a recent auto lending scheme here in the Garden State that netted “well over half a million dollars” – and could’ve been avoided with electronic filing. The op-ed piece has been picked up by the Cherry Hill Courier Post and Cape May County Herald.

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NJCUL’s ELT Op-Ed Sent to NJ Papers, Picked Up by the Cherry Hill Courier Post and Cape May County Herald

HIGHTSTOWN, N.J. – NJCUL President/CEO David Frankil recently penned an op-ed on New Jersey’s need for electronic lien and titling (ELT) legislation, especially in the wake of a recent auto lending scheme here in the Garden State that netted “well over half a million dollars” – and could’ve been avoided with electronic filing. The op-ed piece has been picked up by the Cherry Hill Courier Post and Cape May County Herald.

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9 CU Professionals Receive Free Management Development Training at Greater Alliance FCU Through League’s Rutgers Training Grant

PARAMUS, N.J. - Credit union professionals gathered at Greater Alliance FCU in Paramus on Tuesday and Wednesday for free management development training. This “Becoming a Better Manager” training is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year.

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22 CU Professionals Receive Free Management Development Training at NJCUL Through League’s Rutgers Training Grant

HIGHTSTOWN, N.J. - Credit union professionals gathered at the NJCUL Education Center Tuesday for free management training and are currently participating in day two of the training today. This “Becoming a Better Manager” training is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year.

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Call for Nominations for the NJCUL Board of Directors Going on Now; Deadline for Nominations is August 25

It is once again time to elect those who will represent credit unions from across the state as members of the New Jersey Credit Union League (NJCUL) Board of Directors. Pursuant to the NJCUL Board of Directors Nomination and Election Rules, we are issuing a call for nominations. All directors elected during this balloting will serve immediately following the annual meeting or election runoff closes. The Election Committee of the NJCUL Board will review and validate the nominations and ensure that the Nomination and Election Rules are followed by all candidates.

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Q3 2017 Edition of Legislative Newsletter Sent to Lawmakers

The latest edition of NJCUL’s quarterly newsletter, NJ Credit Union Digest, has been sent to New Jersey lawmakers and other government officials and policymakers, and is now available on our Web site for our member credit unions to view.

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ULEND Empowers Your Lenders...Conveniently and Affordably

ULEND Academy is a hands-on, customized learning experience that helps lenders go from transactional to consultative, meeting members’ full financial needs and NJCUL is bringing it to New Jersey at a location near you. Read why Eileen Crean, president/CEO of Members 1st of NJ FCU is sending members of her team: “Just last year our credit union spent more than $3k, between registration, hotel and meals, to train one of our staffers at a lending school in Syracuse, NY. With the ULEND Academy offered at $595 per person for two days of training, it is really affordable. So much so, we are sending four staffers and are still saving money! All of my colleagues should take advantage of the ULEND Academy offered by CUNA Mutual Group through NJCUL.”​

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Marketing Pros Make it to the Head of the Class

NJCUL and YMC Marketing Conference Gives CUs Hands-On Tools to Reach Members and Potential Members with their Unique Value Propositions

EAST WINDSOR, N.J. – The New Jersey Credit Union League partnered with Your Marketing Company (YMC), an NJCUL Business Partner, for an insightful and interactive marketing conference on Wednesday that navigated credit union marketing professionals and leaders through the process of identifying their value proposition and building that into their marketing strategies.

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First Quarter 2017 New Jersey Credit Union Statistics Report Now Available

HIGHTSTOWN, N.J. – NJCUL offers member credit unions summaries of New Jersey credit union quarterly statistics compiled by CUNA. These reports include a comprehensive analysis of N.J.’s current economic climate, including the unemployment rate and home price changes. It then places N.J. credit unions in that context. Complete with graphs and charts, the report includes statistics on asset quality, loan and savings growth, and membership growth as compared to population growth, and more.

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Five CU Professionals Receive Free Management Development Training at Greater Alliance FCU Through League’s Rutgers Training Grant

PARAMUS, N.J. – CU professionals gathered at Greater Alliance FCU last week for free management training, which is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year. It’s not too late to take advantage of this free member benefit, contact Barbara Agin at bagin@njcul.org for more information. Photos of this week’s training are available on the League’s Facebook page.

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16 CU Professionals Receive Free Management Development Training as a Value of NJCUL Membership Through Rutgers Training Grant

EWING, N.J. – CU professionals gathered at Credit Union of New Jersey week for management training, which is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year. It’s not too late to take advantage of this free member benefit, contact Barbara Agin at bagin@njcul.org for more information. Photos of this week’s training are available on the League’s Facebook page.

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Small CUs Explore Opportunities for Growth at League Conference

HIGHTSTOWN, N.J. – On Friday (yes – on a Friday this year) the annual Small Credit Union Conference was held at the League office. Moving the conference to a weekday was a concept that had been contemplated for a few years now and this year became a reality. With the theme, “Explore the Possibilities”, the conference was packed with content and information designed to enable our small credit unions to take action on items that will impact their bottom line immediately!

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14 CU Professionals Receive Free Management Development Training as a Value of NJCUL Membership Through Rutgers Training Grant

HIGHTSTOWN & KENILWORTH, N.J. – CU professionals gathered at the NJCUL office and at Atlantic FCU this week for management training, which is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year. It’s not too late to take advantage of this free member benefit, contact Barbara Agin at bagin@njcul.org for more information. Photos of this week’s training are available on the League’s Facebook page.

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11 Credit Union Professionals Receive Free Management Development Training as a Value of NJCUL Membership

PARSIPANNY, N.J. – CU professionals gathered at Garden Savings FCU this week for management training, which is available to NJCUL member credit unions through a partnership with Rutgers University, underwritten by an $89,000 educational grant from the State of New Jersey secured by the League earlier this year. It’s not too late to take advantage of this free member benefit, contact Barbara Agin at bagin@njcul.org for more information. Photos of this week’s training are available on the League’s Facebook page.

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Golfers Enjoy a Day on the Greens at NJCUL’s 29th Annual Golf Tournament

MONROE TOWNSHIP, N.J. – Golfers from across the state came together at Forsgate Country Club Tuesday for a day on the greens at NJCUL’s 29th Annual Golf Tournament. Despite the clouds and scattered showers, golfers enjoyed a great day on the greens on the beautiful Banks Course.

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NJCUL’s 8th Annual Compliance Conference Helps CUs Navigate the Puzzling Landscape of Compliance

EAST WINDSOR, N.J. – On Friday, May 19th, the New Jersey Credit Union League hosted its 8th annual compliance conference. Under the theme of the conference, “Solving the Puzzle of Compliance”, the group heard from five speakers providing attendees best practices, tips, and practical solutions to help them identify the different parts of the puzzle called Compliance.

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League Files Prize-Linked Savings Comment Letter

Hightstown -- The NJ Department of Banking and Insurance last month published the long-awaited proposed implementation rules for NJCUL-requested legislation that authorizes New Jersey credit unions, banks and thrifts to offer savings promotions, also known as "prize-linked savings accounts." Signed into law in January 2016, the measure had an effective date of July 19, 2016 to allow for necessary rulemaking. 

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NJCUL CEO David Frankil Highlighted in NJ BIZ Article Reviewing Fintech Implications on Financial Industry

HIGHTSTOWN, N.J. – In a recent article titled “Friend or Foe? Some Banks See Growing Fintech Industry as an Asset, While Others See it as Unwanted Competition”, NJ BIZ explores the many implications of the fintech industry. The article highlights two opinions: one from the head of a fintech company and one from NJCUL President/CEO David Frankil.

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NJCUL Trains United Teletech Financial FCU’s Supervisory Committee on BSA Issues Virtually

When you look at a map of the State of New Jersey it’s not very wide, but it is very, very long.  As a matter of fact, it is more than twice as long as it is wide at 150 miles in length versus 70 miles in width! While Hightstown makes sense as a central location for NJCUL’s headquarters, even with the straight run on the Turnpike, it isn’t necessarily convenient or conducive for our members to drive here given the travel time and/or overall time away from the office.

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Reality Check Coverage: Allison Fett Reveals the Contents of the Life-Changing Jar

ATLANTIC CITY, N.J. – The financial performance is four times better in organizations with fully engaged employees/team members and these fully engaged employees/team members are 87% less likely to quit. This is why engagement matters, said AVP Talent Development for Verve a Credit Union Allison Fett as she closed out the Reality Check conference on Wednesday.

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Reality Check Coverage: Sundeep Kapur Stresses Innovation and Personalization to Meet Members Needs

ATLANTIC CITY, N.J. – Consumers are looking for both personalization and ease when it comes to their transactions. They want automation for quick and easy access, but they also want to feel like the processes are personalized to them. Personalization equals trust, said Sundeep Kapur, chair of Digital Advisory Strategy Council, during his session on Wednesday.

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Reality Check Coverage: Wharton Marketing Professor Jonah Berger Discusses the Psychology Behind ‘Word-of-Mouth’ Marketing and How to Make it ‘Contagious’

ATLANTIC CITY, N.J. – “Find your people and turn them into your advocates.” This is how Wharton Business School Marketing Professor and best-selling author Jonah Berger opened his presentation on Wednesday morning. Only 7% of all word-of-mouth is done online. Social media is not enough. You need to tap into your greatest resource, your members, and make them your brand advocates.

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Reality Check Coverage: Filene’s Tansley Stearns Asks CUs ‘What If’

ATLANTIC CITY, N.J. – Remember the question “if a tree falls in the woods, and no one was there to hear it, does it make a sound?” Filene’s Chief Impact Officer Tansley Stearns presented this question to credit unions in a different way at Reality Check on Tuesday: if your credit union disappeared, would someone notice if you were gone?

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Financial Counselor Certification Program Available Through the League

Credit Union Employees Have Opportunity to Become Certified Financial Counselors at Discounted Price

The New Jersey Credit Union League has once again partnered with the National Credit Union Foundation to create a program for New Jersey credit unions to affordably have their staff trained as financial counselors through CUNA’s FiCEP program.

FiCEP is designed for credit union staff who work in the financial counseling, collections, and loan departments, or any other staff members who are committed to helping members gain control of their financial future.

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Core Processing Workshop Covers the Ins and Outs as Well as the ‘Ifs’, ‘Ands’, and ‘Buts’ of Converting

EAST WINDSOR, N.J. – When is it time to change? What are the first steps? Which core is the right fit…and how do I know? What should be considered in the due diligence process? What should I look for in my current contract? 

The diverse speaker lineup at the New Jersey Credit Union League’s Core Processing Workshop held on Tuesday reviewed the answers to these questions and more related to the process of converting your credit union’s core.

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Registration NOW OPEN for our 29th Annual Golf Tournament on May 23rd!

MONROE TOWNSHIP, N.J. – Register today for the NJCUL’s 29th Annual Golf Tournament on May 23rd! The tournament will be held at the beautiful Forsgate Country Club in Monroe Township. The day will consist of a continental breakfast, a 10 a.m. shot gun start, lunch at the turn, and a cocktail hour/awards ceremony at 3 p.m.

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Second Installment of NJCUL’s ‘Leader Series’ Tuesday: CUNJ CEO and NJCUL Chairman Andy Jaeger will be On-Air on NJ 101.5 FM

TRENTON, N.J. – Tune in to the second installment of the New Jersey Credit Union League’s “Leaders Series” with 101.5 FM Tuesday morning, which will feature a conversation with Credit Union of New Jersey President/CEO and NJCUL Chairman Andy Jaeger.

Tune in between 8 a.m. and 9 a.m. to hear radio host—and proud member of multiple credit unions—Bill Spadea’s second on-air interview with a New Jersey credit union CEO. The first installment, which aired last month, featured XCEL FCU President/CEO and NJCUL Board Member Linda McFadden.

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New Jersey Credit Union League’s Branch Transformation Workshop Hits on Member Experience and Member Journey

Presenters: Sundeep Kapur, Digital Credence, & Brock Danner, Design Made

The overall focus of the League’s Branch Transformation Workshop held on Tuesday was on transforming member experiences – physical and virtual. One key aspect to remember is how physical renovation is not necessary for the transformation of a branch office. While the branch’s physical layout is important, the member service processes, technology, and culture all play significant roles in creating an ideal member/consumer experience.

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Robin Brunner Named VP of Credit Union Solutions for NJCUL

HIGHTSTOWN, N.J. – The New Jersey Credit Union League has hired Robin Brunner as Vice President of Credit Union Solutions. In her role, Brunner will manage the relationship between NJCUL Services Corporation and its Business Partners, bringing best-in-market business solutions to NJCUL-member credit unions. She will act as one of the most direct connections to the League by way of ongoing interactions with members. Brunner will also be focused on developing innovative solutions for growth and productivity for NJCUL member credit union.

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When It Comes to Project Zip Code, Every CU Member Counts

HIGHTSTOWN, N.J. – Project Zip Code (PZC) is a key resource to the NJ Credit Union League’s federal and state advocacy efforts. This user friendly, secure computer program counts credit union members and matches them by congressional district, state legislative district, and county. The counts, once uploaded to CUNA's Project Zip Code Web site and combined with data from other credit unions nationwide, gives the League and other credit union advocates, the ability to tell each state and federal lawmaker how many credit union members live in their district, and without violating any privacy.

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NJCUL Among Five National Providers of ComplySight Compliance Consulting Services

League InfoSight has announced the availability of national ComplySight consulting for credit unions. The New Jersey Credit Union League was named among the five companies League InfoSight has partnered with to provide the credit unions with a standard ComplySight consulting product at a set national retail sales price.

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NJCUL Launches ‘Leaders Series’ with First 101.5 FM On-Air Interview

TRENTON, N.J. – The New Jersey Credit Union League’s Banking You Can Trust consumer awareness campaign kicked off its “Leaders Series” this morning on NJ 101.5 FM. XCEL FCU President/CEO and NJCUL Board Member Linda McFadden was on-air around 8:50 a.m. with popular radio host—and proud member of multiple credit unions—Bill Spadea.

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TOMORROW: First Installment of the ‘Leader Series’ Airing: XCEL CEO Linda McFadden Live On-Air on 101.5 FM

TRENTON, N.J. – The New Jersey Credit Union League’s Banking You Can Trust consumer awareness campaign is kicking off its “Leaders Series” with 101.5 FM tomorrow January 31st. Tune in around 8 a.m. to hear radio host—and proud member of multiple credit unions—Bill Spadea’s first on-air interview with a New Jersey credit union CEO. The first installment will feature XCEL FCU President/CEO and NJCUL Board Member Linda McFadden.

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NJCUL Urges Credit Unions to Submit Exam-Survey Responses by Jan. 23

HIGHTSTOWN, N.J. – The New Jersey Credit Union League strongly urges credit unions to take part in the online exam survey hosted by CUNA. The survey gives credit unions the chance to provide feedback to CUNA and state leagues on their most recent examinations by the National Credit Union Administration or state regulators.

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