Tuesday, January 31, 2012 11:39:00 AM
MONROE TOWNSHIP, N.J. – The League started the 2012 Executive Leadership Series (ELS) strong with “Playing the Game to Win: Why Likeability Leads to Success”, the topic of the January 30, 2012 session.
Speaker Bill Graham demonstrates the difference between “closed” and “open” behaviors.
Communication expert Bill Graham shared his own personal story of how learning to be likeable changed his career and taught credit union professionals the criteria needed to better connect with others.
NJCUL President/CEO Paul Gentile introduced Graham and stated that as leaders in this industry, like it or not, likeability can play a role in getting that new SEG, gaining support from a key department of the credit union, and in many other areas.
Graham discussed why being likeable matters in business and how it is most often the final decision maker when it comes to elections, a job, a promotion, sales and membership. He personally demonstrated “closed” behaviors that we all use and broke down the skills needed to be “open” to better connect with people. With audience participation, Graham demonstrated and evaluated body language and the effectiveness of storytelling.
There were many takeaways from the program and those in attendance found the information very valuable.
For more information on the ELS series and dates for upcoming sessions, please visit www.njcul.org/els.aspx.