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DESCRIPTION:How important is the account opening process to your work at th
 e credit union? Just think about problems you have had with member account
 s in the past – people fighting about who had the right to withdraw from t
 he account\; loved ones challenging you over their deceased parents’ money
 \; accountholders claiming funds cannot be levied because the person on th
 e levy is not really an owner of the funds\; or the joint owners who sudde
 nly found out they weren’t on the account anymore. That’s why proper accou
 nt opening and maintenance is critically important. When done properly\, t
 he signature card (aka contract) clearly defines the players and their rig
 hts to the account. If you mismanage this process\, you may find yourself 
 on the defensive and potentially liable. HIGHLIGHTS Understand the types o
 f accounts your credit union offers and how they operate The difference be
 tween membership and account ownership Importance of following specific pr
 ocedures when ownership changes occur Provide accurate answers to accounth
 olders regarding their rights and liabilities regarding the account and th
 e credit union Determine your credit union’s best practices with future ac
 count opening and handling TAKE-AWAY TOOLKIT Membership versus ownership s
 heet Account-type guide and checklist Frequently asked questions (with ans
 wers) WHO SHOULD ATTEND? This informative session is designed for membersh
 ip officers\, new account representatives\, branch managers\, tellers\, fi
 nancial service representatives\, compliance officers\, and anyone respons
 ible for opening\, closing\, or changing account ownership. ABOUT THE PRES
 ENTER – Mary-Lou Heighes\, CUCE\, Compliance Plus\, Inc. Mary-Lou Heighes 
 is President and founder of Compliance Plus\, Inc. Involved in the credit 
 union movement since 1989\, she spent 5 years working in credit unions in 
 almost every position\, including loan officer\, marketer\, and collector.
  She also worked at the California Credit Union League for 7 years\, provi
 ding compliance assistance and advising credit unions of regulatory change
 s. While at the league and for several years thereafter\, Mary-Lou advised
  on state and federal legislative issues. Compliance Plus\, Inc. was found
 ed in 2000 to provide compliance assistance to credit unions. Since then\,
  Mary-Lou has helped credit unions with developing compliance programs\, p
 rovided compliance training nationwide\, and spoken at numerous credit uni
 on conferences throughout the country. She has been an instructor at Regul
 atory Compliance Schools\, conducts dozens of webinars for credit-union-re
 lated organizations throughout the country\, and has written articles for 
 Credit Union Magazine. PLEASE NOTE: Your registration fee allows you to ha
 ve one telephone connection. However\, as many people as you like may list
 en from your office speaker phone. If you register for the webinar\, your 
 registration fee also includes one internet connection from a single compu
 ter terminal. THREE REGISTRATION OPTIONS 1. LIVE WEBINAR The LIVE WEBINAR 
 option allows you to have one telephone connection for the audio portion a
 nd one Internet connection (from a single computer terminal) to view onlin
 e visuals as the presentation is delivered. You may have as many people as
  you like listen from your office speaker phone. Registrants receive a tol
 l-free number and pass code that will allow entrance to the seminar. The s
 ession will be approximately 90 minutes\, including question and answer se
 ssions. Seminar materials\, including instructions\, pin number\, and hand
 outs will be emailed to you prior to the broadcast. You will need the most
  current version of Adobe Reader available free at www.adobe.com. 2. ON-DE
 MAND WEB LINK** AND FREE CD ROM* Can't attend the live webinar? The ON-DEM
 AND WEB LINK** is a recording of the live event including audio\, visuals\
 , and handouts. We even provide the presenter's email address so you may a
 sk follow-up questions. Approximately 1 week prior to the webinar\, you wi
 ll receive an email with the web link. This web link can be viewed anytime
  24/7\, beginning 6 business days AFTER the webinar and will expire 6 mont
 hs after the live program date. But there's more . . . AS AN ADDED BONUS\,
  you will also receive a FREE audio/visual CD ROM.* The CD ROM includes th
 e original audio/visual presentation\, the question and answer sessions\, 
 and the handouts. Use the on-demand link or this "off-the-shelf" training 
 program for those that could not attend the live seminar and for future tr
 aining. 3. BOTH LIVE WEBINAR AND ON-DEMAND WEB LINK** (INCLUDES FREE CD-RO
 M*) Includes options 1 and 2 above *CD Rom for PC use only **All materials
  are subject to copyright and intended for your credit union's use only. N
 EW! Listen on your iPad\, iPhone\, or Android. Instructions will be emaile
 d to you with the on-demand link. INVESTMENT: $199.00 Webinar per connecti
 on $199.00 Archived On-Demand Web Link &amp\; Free CD ROM $249.00 Both Liv
 e Webinar &amp\; Archived On-Demand Web Link &amp\; Free CD ROM TIME: 3:00
  p.m. - 4:30 p.m. To register and pay by check\, email Mary Zelinsky at mz
 elinsky@njcul.org and your credit union will be invoiced. To register and 
 pay online\, click here.
DTEND;TZID=Eastern Standard Time:20130424T163000
DTSTAMP:20130523T193955
DTSTART;TZID=Eastern Standard Time:20130424T150000
LOCATION:
SEQUENCE:0
SUMMARY:> Webinar: Opening Personal Accounts: Membership\, Ownership & Acce
 ss
UID:dad51341-86c8-4c09-a12b-fdc10f02a0f6
URL:http://www.njcul.org/-webinar-opening-personal-accounts-membership-owne
 rship-access-2013-04-24.aspx
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