> Webinar: Unfair, Deceptive & Abusive Practices: Is Your Credit Union at Risk?

Tuesday, December 11, 2012
3:00 PM Eastern Daylight Time
4:30 PM


Now that the Consumer Financial Protection Bureau (CFPB) has celebrated its one year anniversary and is moving forward with enforcement activities, there is a renewed and sharper focus on business practices that are considered unfair, deceptive, or abusive (UDAAP). Activity within the definition of UDAAP can develop rapidly in marketing and delivery of lending and deposit products and services.

How can your credit union identify risks and protect against painful and costly regulatory enforcement actions, civil monetary penalties, and reputational damage that accompany these issues? Join us to learn best practices and practical management techniques to guard against the UDAAP.


  • Define unfair, deceptive, and abusive practices in the context of CFPB guidance
  • Case studies with practical examples of how to identify these types of practices
  • Brief refresher regarding fair lending concepts and examination criteria
  • Similarities between enforcement approaches for fair lending violations and UDAAP assertions
  • Best practices for identifying red flags that may indicate activities qualifying under UDAAP
  • Activities and practices to help identify and mitigate risks
  • Resource materials to enhance programs and processes to protect your credit union


This informative session is designed for CFOs, internal auditors, risk managers, compliance and risk officers, and any staff seeking a better understanding of UDAAP and key risks related to credit union products and services. 

ABOUT THE PRESENTER – Daniel L. Huston, CPA, CFIRS, Moss Adams LLP

Dan Huston has over 30 years’ experience working with financial institutions. He has held a variety of operations and lending positions, with a significant focus on federal regulation compliance, product development, and processing efficiency.

With Moss Adams since 1999, Dan is a partner in the firm and directs their Internal Audit and Regulatory Compliance Services for financial institutions. His areas of expertise include credit underwriting, lending compliance, anti-money laundering program administration, and trust and fiduciary operations. He has also developed risk assessment methodologies related to internal audit and compliance programs, thus assisting clients in implementation of risk management programs and integrating risk management strategies for smaller financial institutions. 

PLEASE NOTE: Your registration fee allows you to have one telephone connection. However, as many people as you like may listen from your office speaker phone.  If you register for the webinar, your registration fee also includes one internet connection from a single computer terminal.


The LIVE WEBINAR option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone.  Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, pin number, and handouts will be emailed to you prior to the broadcast. You will need the most current version of Adobe Reader available free at www.adobe.com.

Can't attend the live webinar?  The ON-DEMAND WEB LINK** is a recording of the live event including audio, visuals, and handouts. We even provide the presenter's email address so you may ask follow-up questions. Approximately 1 week prior to the webinar, you will receive an email with the web link. This web link can be viewed anytime 24/7, beginning 6 business days AFTER the webinar and will expire 6 months after the live program date.  But there's more . . . AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the on-demand link or this "off-the-shelf" training program for those that could not attend the live seminar and for future training.

*CD Rom for PC use only
**All materials are subject to copyright and intended for your credit union's use only.

NEW! Listen on your iPad, iPhone, or Android. Instructions will be emailed to you with the on-demand link.

$199.00 Webinar per connection
$199.00 Archived On-Demand Web Link & Free CD ROM
$249.00 Both Live Webinar & Archived On-Demand Web Link & Free CD ROM

TIME: 3:00 p.m. - 4:30 p.m.

To register and pay by check, email mzelinsky@njcul.org and your credit union will be invoiced. To register and pay online, click here.