> Webinar: Fee Income 2014: Challenges, Issues & What’s on the Horizon

Thursday, January 16, 2014
3:00 PM Eastern Daylight Time
4:30 PM


Credit Union Web Training Webinar:
Fee Income 2014: Challenges, Issues & What’s on the Horizon

With fee income on debit cards compressing and transaction growth slowing, can credit unions cut costs, generate new fee revenue, and improve service all at the same time? 
Yes, they can. In fact, they must. Learn what you need to know now.

The pending judicial challenge of Reg II will likely accelerate compression of credit unions’ debit card fee income and further destabilize the traditional checking business model. Already challenged by anemic branch economics, credit unions must re-evaluate their options, alternatives, and opportunities for driving new fee income. Successful credit unions must improve their efficiency while also providing members with the tools and services they need. The question is: which technologies help credit unions do both? Online and mobile financial management tools for consumers and businesses? Mobile remote deposit? Reloadable prepaid cards? Mobile payments? What about underperforming branches? Now is the perfect storm for credit unions with the foresight and fortitude to act. Join us for an informative and insightful review of the strategies, tactics, and technologies that will help your credit union maximize efficiency and profitability in 2014.

Continuing Education: Attendance verification for CE credits upon request


  • Best cost-cutting moves in 2014:  increasing self-service, streamlining the branch
  • 5 mobile alerts that can cut service costs in half:  pacifying money hawks
  • How to make the most of the self-service trend:  online, mobile, social
  • Best consumer and commercial fee revenue opportunities in 2014
  • What the future looks like:  convergence of mobile, Personal Financial Management (PFM), and shopping


  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key

This insightful, practical session is designed for officers and staff responsible for leveraging technology to cut costs, generate revenue, and improve member service in a fee-compressed environment.

Webinar content is subject to copyright and intended for your individual credit union’s use only.

Lee Wetherington, AAP, ProfitStars®

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