> Webinar: Credit Union Business Documents: Email & ESI Retention/Destruction Policies & Procedures

Thursday, December 13, 2012
3:00 PM Eastern Daylight Time
4:30 PM


Is your credit union retaining email and other electronic business records in compliance with the law and regulatory guidelines? Many credit unions are challenged by the legalities of managing electronically-stored information (ESI). Failure to locate, search, and produce email and other records in a timely and legally-valid manner could result in six- or seven-figure court sanctions, legal settlements, and jury awards.

Credit unions are obligated to preserve, protect, and produce email and other forms of ESI in compliance with federal and state laws and regulations. Thanks to the pervasive use of Smartphones and social media in the workplace, credit unions face growing pressure to effectively manage, create, retain, and dispose of social media, mobile device records, and other ESI. Join us for a review of email and other electronic record risks, rules, policies, and best practices.  


  • What is an electronic business record?
  • What does the law demand regarding preservation and production of email & ESI?
  • What do regulators require for management and maintenance of business records?
  • Writing effective, best-practice email-retention policies
  • Why your record retention policy must be supported with litigation hold rules
  • Determining record lifecycles and deletion schedules
  • How and why electronic business records are often mismanaged
  • E-discovery: Courts demand prompt production of e-evidence for lawsuits and regulatory audits
  • Electronic evidence: How to ensure your credit union’s email and ESI are legally valid
  • Educating employees about record retention rules
  • Technology solutions: How and why you must archive email and other ESI
  • Real-life disaster stories: Costly consequences of record mismanagement and noncompliance
  • Timely, expert advice, best practices, and compliance tips to implement immediately


This informative session is a must for professionals who want to ensure that their credit unions’ email and other electronic business records are managed and maintained in compliance with the law and regulatory rules. Compliance officers, lawyers, records managers, IT professionals, risk managers, operations managers, and others charged with preserving, protecting, and producing email and other forms of electronically stored information will benefit. 

ABOUT THE PRESENTER – Nancy Flynn, The ePolicy Institute™

A recognized expert on workplace e-mail policy, management and communications, Nancy is the founder and executive director of The ePolicy Institute™. The Institute is dedicated to helping employers limit e-mail risks, including litigation and regulatory investigations, via policy, training, and technology.

Nancy is the author of several books including The e-Policy Handbook and Writing Effective E-Mail. A popular speaker and seminar leader, she has conducted onsite and online training for financial institutions, financial services firms, and other clients worldwide. She also serves as an expert witness in e-mail-related litigation.

PLEASE NOTE: Your registration fee allows you to have one telephone connection. However, as many people as you like may listen from your office speaker phone.  If you register for the webinar, your registration fee also includes one internet connection from a single computer terminal.


The LIVE WEBINAR option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone.  Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, pin number, and handouts will be emailed to you prior to the broadcast. You will need the most current version of Adobe Reader available free at www.adobe.com.

Can't attend the live webinar?  The ON-DEMAND WEB LINK** is a recording of the live event including audio, visuals, and handouts. We even provide the presenter's email address so you may ask follow-up questions. Approximately 1 week prior to the webinar, you will receive an email with the web link. This web link can be viewed anytime 24/7, beginning 6 business days AFTER the webinar and will expire 6 months after the live program date.  But there's more . . . AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the on-demand link or this "off-the-shelf" training program for those that could not attend the live seminar and for future training.

*CD Rom for PC use only
**All materials are subject to copyright and intended for your credit union's use only.

NEW! Listen on your iPad, iPhone, or Android. Instructions will be emailed to you with the on-demand link.

$199.00 Webinar per connection
$199.00 Archived On-Demand Web Link & Free CD ROM
$249.00 Both Live Webinar & Archived On-Demand Web Link & Free CD ROM

TIME: 3:00 p.m. - 4:30 p.m.

To register and pay by check, email mzelinsky@njcul.org and your credit union will be invoiced. To register and pay online, click here.