Many regulations require regular periodic, ongoing training. All too often we forget that examiners focus on the operational requirements of deposit regulations in addition to frontline compliance. This webinar will concentrate on the regulations that affect deposit operations, including funds availability, check holds, CIP documentation, CTRs, BSA, Regulation E claims, and more. It will also address common errors in deposit operations; BSA compliance; and operational considerations for Regulations CC, D, DD, and E. The session will ensure that deposit operations employees fulfill their training requirement for these regulations.
BSA red flags from the operations side
Reg CC – common errors on placing and releasing holds
Reg D – excessive withdrawals from savings and member notifications
Reg E – error resolution, overdraft programs, and opt-in
Reg DD – statement issues, fee changes
Right to Financial Privacy Act – types of information requests and your responsibilities
Sample Reg D letters regarding excessive withdrawals
Sample error-resolution procedure and tracking log
Sample tracking log for information requests under the Right to Financial Privacy Act
IMPORTANT TOOLS PROVIDED
This training will include the following items so that you are able to provide solid documentation for examiners:
Letter of attendance certification with webinar outline
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
All registrants will receive the attendance certification and training log, regardless of whether they attend the live or archived version.
WHO SHOULD ATTEND?
This informative session is designed for all deposit operation employees, compliance officers, and auditors.
ABOUT THE PRESENTER – Ann Brode, Brode Consulting Services, Inc.
Ann Brode began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of The Bank Deposit Documentation Manual for Front-Line Personnel, published by Bankers Publishing Company, and is well represented in numerous industry publications.
PLEASE NOTE: Your registration fee allows you to have one telephone connection. However, as many people as you like may listen from your office speaker phone. If you register for the webinar, your registration fee also includes one internet connection from a single computer terminal.
THREE REGISTRATION OPTIONS
1. LIVE WEBINAR
The LIVE WEBINAR option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone. Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, pin number, and handouts will be emailed to you prior to the broadcast. You will need the most current version of Adobe Reader available free at www.adobe.com.
2. ON-DEMAND WEB LINK** AND FREE CD ROM*
Can't attend the live webinar? The ON-DEMAND WEB LINK** is a recording of the live event including audio, visuals, and handouts. We even provide the presenter's email address so you may ask follow-up questions. Approximately 1 week prior to the webinar, you will receive an email with the web link. This web link can be viewed anytime 24/7, beginning 6 business days AFTER the webinar and will expire 6 months after the live program date. But there's more . . . AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the on-demand link or this "off-the-shelf" training program for those that could not attend the live seminar and for future training.
3. BOTH LIVE WEBINAR AND ON-DEMAND WEB LINK** (INCLUDES FREE CD-ROM*) Includes options 1 and 2 above
*CD Rom for PC use only
**All materials are subject to copyright and intended for your credit union's use only.
NEW! Listen on your iPad, iPhone, or Android. Instructions will be emailed to you with the on-demand link.
$199.00 Webinar per connection
$199.00 Archived On-Demand Web Link & Free CD ROM
$249.00 Both Live Webinar & Archived On-Demand Web Link & Free CD ROM
TIME: 3:00 p.m. - 4:30 p.m.
To register and pay by check, email Mary Zelinsky at firstname.lastname@example.org and your credit union will be invoiced. To register and pay online, click here.