> Teller Training for Frontline Staff

Tuesday, February 25, 2014
10:00 AM Eastern Daylight Time
3:00 PM

 

The program provides the basic knowledge and skills necessary to orient frontline staff to the expectations of the teller position including job responsibilities, the credit union philosophy, core operational functions and an introduction to key regulations.  This class is also a great refresher for seasoned staff.

This session includes the following topic areas:

  • Principles of Credit Unions
  • Teller Job Description
  • Check Negotiability: Parts of a check, Endorsements, Account Ownership, Balance Terminology, Fraud
  • Handling Cash
  • Teller Regulations:  Reg CC, Reg DD, Reg E and Reg D

Trainer: Barbara Agin, Director of Education & Training, NJ Credit Union League
As an accomplished facilitator, Barbara motivates and inspires others to achieve higher professional potential. Barbara uses her real life experiences to instruct and motivate new hires and experienced branch staff.

Locations: NJ Credit Union League "live" and via Video Conferencing at Atlantic FCU and Members 1st of NJ FCU.

NJCUL                                Atlantic FCU                    Members 1st of NJ FCU
299 Ward Street                 37 Market Street               37 West Landis Avenue
Hightstown, NJ 08520       Kenilworth, NJ 07033     Vineland, NJ 08360

Time: 10:00 a.m. – 3:00 p.m.

Cost:

Over $150 Million                         $209.00
$50 Million to $150 Million          $149.00
Under $50 Million                         $  69.00

Note: A 50% discount is available for all CUs under $10 million in assets. Contact Mary Zelinsky at mzelinsky@njcul.org or 800-792-8861 ext. 100 for details.

To register and pay by check, send an email to Mary Zelinsky at mzelinsky@njcul.org and your credit union will be invoiced. To register and pay online, click here.