> TeleCourse: ACH Exception Handling: Returns, Reversals, NOCs & More

Thursday, November 08, 2012
11:00 AM Eastern Daylight Time
1:00 PM


When it comes to processing ACH entries, it is the originating institution that bears the liability should something go wrong. Does that mean the receiving institution has no risk when accepting ACH transactions? As a receiving institution, your credit union is exposed to potential financial losses when you don’t react timely or appropriately to exception items. If you want to mitigate potential losses, tune into this session, as we will provide guidance on the rules and regulations for handling ACH exceptions - returns, NOCs and reclamations.


  • Discover how the ACH exception processes work with special emphasis on returns
  • Learn how to respond correctly to exception items in order to limit your potential for loss
  • Become familiar with the return reason codes and associated timeframes and understand the importance of adhering to those deadlines
  • Understand the impact that proper or improper handling of exception items has on the quality of the ACH Network

Speaker: Shelly Simpson, AAP, joined EPCOR in 2005 following an 11-year career with the Federal Reserve Bank of Kansas City. As the Payments Education Assistant Director with EPCOR, she designs and conducts education programs in support of ACH, cards and checks to over 2,300 financial institutions and corporate members throughout the central United States.

Location: Via Telephone

Time: 11:00 am - 1:00 pm EST

Educational Investment: $159.00 per telephone connection. Unlimited Listeners and Free Audio Archive

****You must be registered for this session to hear the audio-recorded version and receive handouts.****

AUDIO ARCHIVE! Can't tune in today? This session will be available on-line for 30 days after activation.

To register and pay by check, email mzelinsky@njcul.org and your credit union will be invoiced. To register and pay online, click here.