Thursday, September 12, 2013
(GMT-05:00) Eastern Time (US & Canada)
The importance of protecting your member’s privacy and money can never be overstated. Consider how much time and effort is spent on training, technology and communication about privacy alone. And money? Ever hear from a member after a mistaken fee was assessed? Your members take these matters very seriously and they expect the Credit Union to do the same. So how do you respond if you are asked to reveal private information or hand over your member’s funds to someone else?
Given the fact that credit unions are tasked with safeguarding the privacy of member information and money, any exception to these duties must be handled carefully. Almost every applicable law, rule and regulation requires us to maintain the confidentiality of all member data and safe guard their property, but there are specific exceptions for subpoenas, garnishments and levies. To make matters worse, if you fail to properly respond there could be penalties placed against the Credit Union and its staff!
Speaker: David Reed David A. Reed is an author, consultant and nationally recognized speaker. He received his undergraduate degree from Virginia Tech in 1986 and his Juris Doctorate from George Mason University School of Law in 1989. Formally, Mr. Reed was Vice President and General Counsel for Apple Federal Credit Union in Fairfax, Virginia. In his role as chief legal officer he established institutional legal policy, provided legal advice to the Credit Union concerning a variety of matters including the establishment and revision of Credit Union policies and procedures, organization compliance with federal regulations, contractual agreements, regulatory matters, and corporate governance.
Location: Via Telephone
Time: 11:00 am - 12:00 pm EST
Educational Investment: $109.00 per telephone connection. Unlimited Listeners and Free Audio Archive
****You must be registered for this session to hear the audio-recorded version and receive handouts.****
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