Tuesday, January 29, 2013
Eastern Daylight Time
Credit unions of all sizes recognize the benefits that the online and mobile banking channels offer – a lower cost to serve, increased member loyalty and satisfaction, retention and a higher return on investment. But for many, breaking through the online and mobile banking adoption glass ceiling has been proven difficult. This session will cover some of the reasons that consumers are holding back and how credit unions can effectively address these concerns. With well-designed strategies and techniques, credit unions can extend the benefits of banking via the online and mobile channels to the broadest possible range of members.
Speaker: Thomas Wright is the Editor and Publisher of the Credit Union tech-talk newsletter and has over twenty years computer industry experience including consulting and project management experience as well as a technical support and training background. While working for Citibank, MCI, and Microsoft, Tom technically managed large and complex IT projects such as an Internet home banking rollout, a data warehousing project, and CD ROM statements to Internet conversion. Additionally, he has provided consulting, training and technical support to numerous small businesses, governmental agencies and financial institutions.
Location: Via Telephone
Time: 11:00 am - 12:00 pm EST
Educational Investment: $109.00 per telephone connection. Unlimited Listeners and Free Audio Archive
****You must be registered for this session to hear the audio-recorded version and receive handouts.****
AUDIO ARCHIVE! Can't tune in today? This session will be available on-line for 30 days after activation.
To register and pay by check, email firstname.lastname@example.org and your credit union will be invoiced. To register and pay online, click here.